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“Your teams are coached perfectly for the results they produce today.”

What does this mean, exactly? As the leader of a team (whether you’re a tenured CEO, new frontline manager, or something in between), your team’s performance is a direct result of how you are leading them. Thus, if you want better results from your team, you need to improve your coaching. However, telling a leader to “coach better” is like telling a sprinter to “run faster” – most leaders know they need it, but they don’t know what actions and behaviors specifically lead to better coaching.

Improving your coaching may sound like a daunting task, but we’re going to break it down into four approachable activities:

  • One-to-one meetings
  • Team meetings
  • Performance feedback
  • Career development discussions

When each of these coaching activities is done well, they serve as the foundation for all great leaders. They may seem simple, but our research shows that few leaders actually know how to execute them in a way that leads to better performance. In this short series, we’ll share exactly how to optimize these activities (including free downloadable templates) so that your teams can achieve their best results yet.

The activity

One-to-one meetings

How to define it

Regularly scheduled, individual coaching meetings to proactively address business, personal and developmental needs.

Why we do them

  • Build relationships: Getting to know team members personally builds rapport.
  • Create order: Having team members define next steps drives accountability.
  • Drive complexity: Asking questions teaches team members to think.

How to do them well

DOWNLOAD THE TEMPLATE HERE

Important tips

  • The recommended frequency is every other week. However, team members may have differing individual needs (i.e. those in a new role may need more regular check-ins, whereas leaders of very large teams may only be able to accommodate once per month).
  • Agree upon standards for re-scheduling. If your team members are used to cancellations because you’re “busy,” it will have a negative impact on their trust. Put a recurring meeting on the calendar so both you and your team members are aware of timing.
  • Have your team members identify and communicate follow-up actions at the end of each one-to-one to help them take ownership of their own work.

Questions to help you get started

  • What’s the right frequency for you to be having one-to-ones with each team member?
  • Who is one team member with which you’d like to prioritize having better one-to-ones?
  • What is one action you will take to improve your one-to-ones starting next week?

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